1. Introduction

The Community Policing Resources Centre (CPRC) Web Portal and Mobile Application are developed for the Tamil Nadu Police Academy (TNPA) to promote community policing initiatives and citizen participation.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We may collect the following types of information from users:

• Personal Information: Name, address, phone number, email ID, date of birth, and other details provided during volunteer registration.
• Identification Details: Government-issued ID details or supporting documents (if required for verification).
• Usage Information: Information about how users interact with the portal or mobile application.
• Communication Data: Records of SMS, email communications, and notifications.

3. Purpose of Data Collection

The collected data is used for:

• Processing volunteer registration applications
• Verification and approval by authorized police officials
• Communication regarding application status and updates
• Maintaining records and generating reports (MIS, dashboards)
• Improving services and user experience

4. Data Sharing and Disclosure

Personal data is accessible only to authorized officials of the Tamil Nadu Police.

Data will not be sold or shared with third parties for commercial purposes.

Information may be shared if required by law or for official government purposes.

5. Data Security

• Secure servers and encrypted communication
• Restricted access to authorized personnel only
• Regular monitoring and system updates

6. Data Retention

• Processing and maintaining volunteer records
• Legal and administrative requirements

7. User Rights

• Access their personal information
• Request corrections or updates
• Withdraw their application (subject to verification)

8. Cookies and Tracking

The portal may use cookies or similar technologies to enhance user experience and improve system performance.

9. Third-Party Services

The application may use third-party services (such as SMS/email gateways) for communication. These services are used only for official purposes.

10. Updates to Privacy Policy

This Privacy Policy may be updated periodically. Users are advised to review this page regularly for any changes.

11. Contact Information

For any queries or concerns regarding this Privacy Policy, please contact:

Tamil Nadu Police Academy (TNPA)
cpsc.tnpa2024@gmail.com